COMC Shipping Delays: A Growing Concern Among Collectors
, by David Riska, 2 min reading time
In a recent thread on the Blowout Forums and others, sports card collectors have recently starting to raise significant concerns regarding COMC (Check Out My Collectibles), a popular platform for buying, selling, and trading sports cards. Users have reported experiencing prolonged shipping delays (again), lack of communication from COMC, and growing frustration with the service that was once highly regarded in the collecting community.
Key Points:
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Shipping Delays: Collectors have reported waiting months for their orders to be shipped, with some requests taking many days to arrive.
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Customer Service Issues: COMC has been criticized for not responding to emails and failing to provide updates on shipping statuses. This lack of communication has added to the frustration of many users.
- Fighting for Employees to Ship: Washington State is the home to Amazon, so guessing COMC paying $15/hr to ship goods while Amazon paying $20+/hr. This may just be the issue in this interesting labor market today.
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Financial Health Speculations: Despite the shipping and communication issues, some users believe COMC is not in financial trouble, citing timely cash-outs as a positive indicator. However, the overall dissatisfaction has led to speculation about the company's management and operational efficiency.
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Alternatives and Solutions: Some collectors have found that ordering COMC items through eBay results in faster shipping, suggesting that COMC prioritizes orders from platforms where they face penalties for late shipments. This workaround, however, often comes at a higher cost.
The thread reflects a growing discontent among COMC users, with many long-time customers reconsidering their loyalty to the platform. The issues have sparked a broader discussion about the expectations for online trading platforms and the importance of customer service in retaining trust within the collector community.
The situation with COMC highlights the challenges online marketplaces face in balancing growth with customer satisfaction. As the collecting community continues to evolve, platforms like COMC will need to address these operational issues to maintain their reputation and support from collectors.
For collectors experiencing similar issues, the thread provided offers a space for sharing experiences, solutions, and support as they navigate the challenges of collecting in the digital age.
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